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Browse topics
Deposits & withdrawals
Funding methods, processing times, and limits.
Account & security
Verification, 2FA, and account recovery.
EATOP Card
Activation, spending limits, and rewards.
Trading basics
Order types, fees, and how markets work.
Popular questions
How long does verification take?+
Most KYC verifications complete in under 5 minutes. Complex cases may take up to 24 hours.
What are the trading fees?+
Spot maker fees start at 0.10% and taker fees at 0.10%, with discounts for VIP tiers.
How do I enable two-factor authentication?+
Open Settings → Security → Two-Factor Authentication and follow the prompts to link an authenticator app.
Where can I see my transaction history?+
Go to Assets → History to view deposits, withdrawals, and trades with downloadable statements.